Privacy Policy

1. Introduction

Superior Solutions SRL ("we", "the company") respects the confidentiality of your personal data. This policy describes what data we collect, how we use it and your rights.

2. Data collected

We collect the following categories of data:

• Contact data: name, email, phone (provided voluntarily through forms)
• The content of conversations with the AI assistant, project information and the page from which the conversation starts
• Usage data: pages visited, time spent on the site, device
• Technical data: IP address, browser, operating system

3. Purpose of processing

We use your data to:

• Respond to your contact or quote requests
• Improve our services and the experience on the site
• Send marketing communications (only with consent)
• Comply with legal obligations

4. Your rights

Under the GDPR, you have the right to access, rectification, erasure, restriction, portability and objection. To exercise these rights, contact us at contact@superiorsolutions.ro.

5. Cookies

We use essential cookies for the site to work and analytics cookies to understand how the site is used. You can manage cookie preferences in your browser settings.

6. The AI assistant and technical providers

Chat messages are processed through AI services and may be stored together with the contact details you provide so the conversation can continue. The site uses Supabase for storage and technical functions, and the conversation is sent to the AI service through Lovable. Don't enter passwords, confidential documents or sensitive data in the chat.

7. Contact

For any questions about data protection, you can contact us at: contact@superiorsolutions.ro